Privacy Policy

Last updated: 3 September 2026

1. Information we collect

When you submit a callback or enquiry form, RestoreHiveAU may receive the information you choose to provide, such as your name, phone number, email address, suburb or postcode, service requested and description of the issue.

2. How we use your information

We use enquiry information to respond to your request, understand the plumbing or restoration issue, route the enquiry appropriately and communicate with you about the request.

3. Form submissions

Website forms are processed through FormBold. Information submitted through a form may be transmitted to FormBold and delivered according to the settings configured for the form. Review FormBold’s current privacy documentation before launch if you need provider-specific details.

4. Cookies and analytics

This website may use basic technical storage, analytics or similar tools if they are added after launch. Any analytics configuration should be reviewed and updated here before deployment.

5. Third parties

We do not sell enquiry information. Third-party services may process information when they are required to operate website forms, hosting, analytics or other site functions.

6. Security and retention

We take reasonable steps to protect information, but no internet transmission or storage system can be guaranteed completely secure. Retention periods should be set according to the business’s operational and legal requirements.

7. Contact

For privacy questions relating to a website enquiry, contact RestoreHiveAU through the contact details provided on the live website.